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GDPR Compliance - Are you ready?

EU General Data Protection Regulation - GDPR

What we offer

Be aware of the new controls published by the EU for 2018. The regulation applies directly in the countries of the European Union, and as far as personal data of EU citizens are concerned also beyond (third countries). Companies must comply with stricter rules for the protection of personal data.

Organizations need to be aware of the changes, as violations of the GDPR are subject to severe penalties. To comply with GDPR, companies need to launch a program that covers the entire data privacy risk and control cycle.

This new regulation, effective as from May 2018, will have impact on any company that collects or processes data on European Union citizens.

Statusgreen supports your company to become and remain GDPR compliant. We have designed a comprehensive suite of services and tools, enabling a swift, secure and cost effective GDPR-readiness.

We are helping our clients to assess GDPR risks and define measures to become compliant. Our consultants, our methodology and tools ensure an effective and efficient process resulting in a full GDPR Assessment Report

To adapt supplier contracts to the new regulation specific functionality has been included in our contract management solution.

GDPR Lifecycle Management

For the implementation phase with data processors we have included specific functionality in our Contract Management Solution to easily update contracts with your new policies, guidelines and instructions.

We also provide assistance in other areas such as:
- Review existing global privacy policies and procedures (Consent, notice, access, transfers, and breach management)
- Classification of the company’s data
- Data mapping for key processing activities across jurisdictions and markets.

We support preparation and planning of privacy audits.

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About Us

Who is Statusgreen?

Statusgreen is a German technology company founded in 2003 specialized in the development of enterprise management solutions.

Within this environment the company develops high-level solutions for management of mid-sized and large businesses, in particular for companies active on an international level. The aim is to provide management with high-level information from all areas of the business, thus allowing management-level decisions to be made on the basis of a solid foundation, particularly when it comes to IT governance.

Statusgreen solutions are focused on large companies as well as mid-sized com-panies active on an international level or with several locations. One particular use involves temporally limited alliances between companies that require IT management involving joint governance. Statusgreen Enterprise Solutions is not a rigid solution but a framework that can be individually adapted to meet all kinds of customer requirements. So far we have implemented Statusgreen Enterprise Solutions in companies with 1,000 end-users or more.

Tool Suite Digital Vendor Management

Our Open3.0 Solutions contains the following modules which can either be installed separately or linked to one another. With all modules you will achieve complete compliancy and get a great overview of your company’s overall performance.

What does Statusgreen offer?

Statusgreen offers enterprise solutions that provide a versatile framework that can be used in a whole range of tasks and projects. To this end, Statusgreen develops slim and efficient solutions that can be swiftly adapted to meet the customer’s specific needs.

Data is collected via ETL from any kind of data source or directly by staff in a bottom-up approach and then processed by the tool before being inserted into dashboards and reports that give management a clear overview.

The Contract Management Solution as a key function provides an online Editor for collaboration on documents in real time, D&O extraction and tracking is fully supported and the Contract Change process guides the user from the request to the signed version. Each module is interoperable to ensure that changes will be notify the user if he is affected.


Tool Architecture For Digital Vendor Management

Open3.0 is a secure web-based platform solution, also available on mobile devices

It supports global companies to coordinate people, processes and collaboration
The setup is easy. It covers standard DVM processes & collaboration support and is highly customizable
It supports most of the standard interfaces to other toolsets
It enables Digital Vendor Management Services support for all modules


    • Digital Contract Management

      Module Description

      The Contract Management Package provides processes, tools and administrative assistance to manage the complex interplay of deliverables, obligations, changes and interpretations modern contracts are consisting of in a transparent and comprehensive way.

      It includes access to a document management system to store Contract versions and enable access to the current version of the documents at any point in time. Contract Documents can be written and edited in a multifunctional document editor. Contract deliverables and obligations (D&Os) are identified and extracted directly out of the document text, as well as Contract Changes and Interpretations.

      D&Os are tracked in order to ensure that that client and provider are held to the terms of the agreements. Contract Changes are recorded and Contract issues are tracked to resolution or dispute.

      Module Components

      • Contract Library
      • Contract Metadata Database
      • Contract Interpretation Tracker
      • Deliverables & Obligations Tracker
      • Contract Issue & Dispute Tracker
      • Contract Change Tracker
      • Contract Creator
      • Contract Templates Library
      • Best Practice Clause Library
      • Contract Q&A Database

      Involved Roles

      • [Client] Contract Owner
      • [Client] Contract Manager
      • [Client] Service Owner
      • [Service Provider] Contract Owner[Service Provider] Contract Manager
      • [Service Provider] Service Responsible

      Key Performance Indicators

      • Share of D&Os delivered on time
      • Average Contract Change cycle time
      • Share of critical milestones/deliverables missed
      • Contract Interpretation Average Response Time
      • Contract Issue resolution time


      Multi Provider Contract Management

    • Digital Controls

      Module Description

      The purpose of the Controls Module is the enablement of performing digitized assessments and surveys throughout the complete Provider and Stakeholder environment.

      This can either be to gather evidence and ensure providers deliver per agreed quality and scope (value assurance) or to perform maturity assessments of the process landscape. In addition, the module provides digital checklists of controls to meet regulations e.g. GDPR or other legal acts.

      Results are directly visible online and follow-up actions are transparent and can easily be tracked.

      Module Components

      • Assessment Engine
      • Control Checklist
      • Assessment Library & Control Framework
      • Assessment Evaluation Dashboards

      Involved Roles

      • [Client] Auditor
      • [Client] Contract Owner
      • [Client] Contract Manager
      • [Client] Assessment Subject Matter Expert (SME)
      • [Client] Business Users
      • [Provider] Service Owners

      Key Performance Indicators

      • # of assessments executed (vs. plan)
      • Assessment conducted on time
      • Action Items completed on time
      • Update cycle of assessment templates


    • Digital Governance

      Module Description

      Modern service delivery creates complex dynamics which require efficient and effective communication and decision making. The Governance Module provides a tool infrastructure to facilitate easy administration of Governance Boards at each layer (strategic, tactical and operational) of the client-provider relationship. Decisions and escalations are logged and tracked via standard workflows, providing stakeholders with status information at a glance.

      The module reduces Governance complexity by centralizing and providing access to information and output to relevant stakeholders. Escalation paths are clearly defined and workflow enforced. Governance performance is tracked by means of standard KPIs to enable continual improvement of Governance effectiveness and efficiency.

      Module Components

      • Governance Board Structure
      • Board Cockpits
      • Action, Issue, Decision Tracker
      • Escalation Tracker
      • Escalation Matrix
      • Governance Charter Library
      • Governance Board Library
      • Meeting Management Module

      Involved Roles

      • [Client] Governance Coordinator
      • [Client] Board Attendees
      • [Client] Action/Issue Owner
      • [Service Provider] Board Attendees
      • [Service Provider] Action/Issue Owner

      Key Performance Indicators

      • Share of meetings held as scheduled
      • Meeting attendance rate
      • Share of Governance Collaterals (Minutes, Logs etc.) filed in Gov. Library
      • Share of action items per board or environment completed in time


      Governance Board Structure

      Meeting Management, Meeting Recorder

      Escalation Matrix

      Communication & Information

    • Digital Risk Management

      Module Description

      As regulatory requirements and complexity, especially in multi-provider environments increase, Risk control as well as Audit and Compliance become critical functions within an enterprise.

      Risk Management addresses the entire risk lifecycle throughout transition and transformation phases as well as the ongoing delivery phase of an outsourcing deal - both with internal units or external service providers.

      The module offers digital risk management for single projects, large programs and Vendor Management teams or as a holistic company-wide risk management tool and supports all stakeholders of the organization to keep track of risks and the related mitigation actions over time.

      Module Components

      • Risk Tracker
      • Risk Migration Tracker
      • Audit Action Tracker & Logs

      Involved Roles

      • [Client] Risk Manager
      • [Client] Compliance Manager
      • [Client] Service Owners
      • [Service Provider] Risk Manager
      • [Service Provider] Compliance Manager

      Key Performance Indicators

      • % of fully evaluated risks
      • % risk related actions overdue
      • # of audits prepared & executed
      • % of audit findings overdue


    • Invoice Validation

      Module Description

      Managing multiple Service Providers with different billing methods and timeframes pose a significant challenge to clients. These need to ensure that invoicing is managed and controlled resulting in correct and timely payment of the services delivered, whilst budget is under control.

      Based on the standard process framework for financial management the module provides support for Invoice Workflows and Invoice Validation including reporting to validate consumption and correct billing.

      The Invoice Tracker helps to stay on top of the Invoice status whilst the Error Log helps to determine value leakage caused by incorrect volumes or direct charges.

      Module Components

      • Invoice Framework
      • Invoice Compliance View
      • Pricing Tables
      • Invoice Tracker
      • Invoice Validation Workflow
      • Invoice Details & Error Log

      Involved Roles

      • [Client] Finance Manager
      • [Client] Service Owners
      • [Service Provider] Finance Manager
      • [Service Provider] Service Manager

      Key Performance Indicators

      • % of Provider invoice error rate
      • % of Provider invoicing timelines
      • % of issues resolved within agreed timeframe
      • % of total invoice volumes saved by corrections


      Invoice Module Setup

      Automated Variance Detection

      Invoice Tracking & Validation

      Invoice Status Tracking

    • Digital Service Level Management

      Module Description

      Performance Management is the key enabler of effective provider management, presenting clients with the insights and levers required to realize the target benefits and business value of the outsourcing contract.

      Performance Management is based on a Performance Management Framework with a set of Key Performance Indicators and Service Levels that measure actual Service delivery performance against the agreed targets. Dashboards and reports provide the current vs. target status at a glance, providing the possibility to drill-down for specific views and further analyses.

      Performance Management includes integrated workflows for performance reviews as well as validation and approval of Credits & Earnbacks for Critical Service Levels.

      Module Components

      • Service Level Framework
      • Consolidated Perf. Dashboard
      • SLA Deviation Tracker
      • KPI Library
      • Single Provider Perf. Views
      • Perf. Credits & Earnback Tracker
      • SLA Compliance Dashboard

      Involved Roles

      • [Client] Performance Manager
      • [Client] Finance Manager
      • [Client] Service Owners
      • [Service Provider] Performance/Reporting Manager

      Key Performance Indicators

      • % of agreed service targets actually measured and reported
      • % of SL target achievement per provider
      • % of on-time report delivery of reports
      • % of reports with data discrepancy
      • Credits and Earnbacks at period-end


      SLA Validation Workflow

      SLA Compliance Dashboard

      SLA Validation Screenshot

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